Real people.
Real fast.
One phone call away.

Same-day service is our specialty. If you call before noon Monday through Saturday, a certified technician will typically be at your door within 2 to 4 hours. Calls placed after noon are usually scheduled for same-day service if possible, or early the following morning. Our average response time across Palm Beach County is 2.4 hours from your initial call.

We charge a flat-rate diagnostic fee for the initial service call, and that fee is applied in full to the repair cost if you proceed with the repair. If you choose not to repair the appliance, you only pay the diagnostic fee — no surprise charges. Every quote is written and approved before any work begins.

For the fastest dispatch, have the following ready: (1) the appliance brand and model number — usually found on a label inside the door or on the back panel; (2) a description of the symptoms including any error codes displayed; (3) when the problem started and whether it happens every time or intermittently; and (4) your service address and a preferred arrival window. The more detail you provide, the better we can prepare the right parts.

We service every city in Palm Beach County — all 37 cities from Tequesta in the north to Highland Beach in the south, and from the coastal communities of Palm Beach Island and Manalapan to the western cities of Belle Glade and Pahokee. Our central dispatch hub in West Palm Beach puts every Palm Beach County city within our 2-to-4 hour response window. Call (561) 247-1679 to confirm coverage for your specific address.

Call us immediately at the emergency line. For active water leaks, turn off the supply valve behind the appliance before calling. For gas smells, leave your home immediately, call your gas utility from outside, and then call us for emergency gas appliance repair. For sparking or arcing appliances, turn off the circuit breaker and do not touch the appliance. We prioritize emergency calls and typically arrive faster than scheduled service appointments.

Yes — the request form on this page goes directly to our dispatch team. We typically reply within 1 hour during business hours with a confirmed appointment window. For fastest service, especially on same-day requests, calling is still the quickest option. Our phone is answered by a real person at our Palm Beach Gardens office, not a call center.

Our business hours are Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 6:00 PM. Our dispatch phone is monitored during all business hours with same-day service available every operating day. For emergency situations outside of business hours, leave a voicemail at (561) 247-1679 and we'll call you back first thing the next morning.

Yes — you can text us photos of your appliance, error codes displayed on the control panel, or the model and serial number label at (561) 247-1679. Text messages are typically answered within 30 minutes during business hours and are especially helpful for preliminary diagnosis before we dispatch a technician.

Response times vary by distance from our West Palm Beach dispatch hub. Cities within a 10-mile radius — West Palm Beach, Palm Beach, Lake Worth, Riviera Beach, Lake Park, Palm Springs — typically see arrivals within 1 to 2 hours. Northern and southern extremities like Jupiter, Boca Raton, and Highland Beach run 2 to 4 hours. Western communities like Pahokee and Belle Glade receive scheduled weekly service routes.

Yes — many of our repeat customers request specific technicians they've worked with before. When booking, mention the technician's name and we'll do our best to honor the request based on scheduling and the specific appliance brand. This is especially useful for complex luxury brand repairs where continuity with a specialist matters.